How Do I Check My Canadian Police Clearance Certificate Status?

Checking the status of your Canadian police clearance certificate can be done in a few simple steps. After your fingerprints are submitted to the RCMP for a Canadian police clearance certificate, the average processing time is 5 to 10 business days if no criminal records are found. However, in the event that a criminal record is found, the turnaround time can take up to 120 business days.

One of the required pieces of information you need to provide to the RCMP when checking your status update is your 20-digit DCN. This is a unique set of numbers that is associated with your Canadian police clearance certificate. This also serves as a proof that your fingerprints were submitted to the RCMP.

If you have yet to receive your Canadian police clearance certificate within the specified processing time, you can contact the RCMP to inquire about your status in two ways:

1: Email the RCMP to request a status update.

You can send an email to the RCMP to ask for your status. The email is ccrtis-scictr@rcmp-grc.gc.ca. In the email, you need to provide your full name, date of birth, and your 20-digit DCN. The RCMP may take some time to reply to your email as they have high volumes of status requests every day.

 
2: Call the RCMP directly.

You can call the RCMP to request your status update. You can contact them at 613-998-6362 or 1-833-541-3089 from Monday to Friday 7:30 am to 5:30 pm (EST). Only the applicant can call RCMP for a status update, as RCMP will only release the information to the applicant. This is the fastest option to request a status update. Similarly, the applicant needs to give the RCMP your full name, date of birth, and your 20-digit DCN.

Should you have any questions about checking your status with the RCMP for your Canadian police clearance certificate, please see our website at www.thefingerprintroom.com. You can also feel free to email us at contact@thefingerprintroom.com or give our office a call at 604-447-2485.